Information & support
Help with your Pharmine account.
Account approval, stock reservations, payment and collection.
What do I need before trading?
Create your account, confirm your email and add your pharmacy details. Upload your pharmacist license and commercial registry. Trading becomes available after approval.
Why is stock reserved?
Accepting an offer reserves the agreed quantity for that deal. A chat message alone does not reserve stock. Check the deal status and the next required action in the conversation.
Who arranges delivery and payment?
Both pharmacies agree how to pay and hand over the stock. For cash on collection, the buyer confirms collection and payment. The seller then confirms handing over the stock and receiving the cash.
How do I get the app?
Pharmine is coming to iOS and Android. Download links will be added here when the app is available.
Email supportSupport@pharmine-app.com
Opens your email app.